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Terms and Conditions

Last Updated: March 5, 2026

1. Introduction & Agreement

Welcome to SoloHub ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the SoloHub platform, including our website (www.solohub.live), mobile applications, AI-native digital assistants, and Gmail Workspace Add-ons (collectively, the "Services").

By creating a SoloHub account or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of a legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

SoloHub provides an autonomous business engine designed for solopreneurs. Key features include:

  • Smart Multichannel Inbox: Automated ingestion and AI-classification of financial data from Gmail, WhatsApp, and Telegram.
  • OCR Engine: Extraction of metadata from financial documents.
  • Banking Hub: Integration with bank accounts via Open Banking protocols (AIS/PIS).
  • Accountant Hub: Task management, compliance deadline tracking, and real-time CPA communication.
  • Invoicing: Automated generation, dispatch, and reconciliation of Sales and Purchase invoices.

3. Account Eligibility & Security

  • You must be at least 18 years old and capable of entering into a binding contract.
  • You must provide accurate and complete information during registration.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • If you manage multiple entities, you are responsible for ensuring data isolation and correct entity selection via the Global Entity Switcher.

4. AI-Native Processing & User Responsibility

SoloHub utilises advanced AI agents to automate business workflows. You acknowledge and agree that:

  • SoloHub is an AI-native assistant and not a licensed accounting, legal, or tax firm.
  • You are legally responsible for verifying the accuracy of all extracted metadata, invoice line items, and bank reconciliations before final submission or payment.
  • Our "Fraud Risk" and "Credit Risk" scores are algorithmic suggestions. SoloHub is not liable for financial losses resulting from your reliance on these automated scores.

5. Banking & Payment Integrations

By connecting your bank account, you authorise SoloHub and our Financial Institution Partners to access your transaction history (AIS) and initiate payments (PIS). Your use of banking integrations is subject to the terms of your respective financial institution. SoloHub is not responsible for delays or failures caused by payment gateways or recipient banks.

6. Fees and Payments

  • Services are provided on a subscription basis (Monthly/Yearly).
  • All fees are non-refundable unless otherwise required by law.
  • Fees are exclusive of VAT or other taxes, which will be added as applicable based on your jurisdiction.

7. Intellectual Property

SoloHub retains all rights, titles, and interests in the platform, including AI models, software architecture, and user interface. We grant you a limited, non-transferable, non-exclusive licence to use the Services for your internal business purposes. You retain ownership of data you upload and grant SoloHub a licence to host, process, and de-identify this data solely to provide and improve the Services.

8. Prohibited Conduct

You agree not to:

  • Use the Services for any fraudulent or illegal activity (e.g., money laundering).
  • Attempt to reverse-engineer or scrape our AI models or database structures.
  • Upload documents containing malware or unauthorized personal data of third parties.
  • Bypass RBAC restrictions or interfere with the "Matcher" agent's integrity.

9. Termination

You may terminate your account at any time via the Settings menu. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or if your use poses a security risk. Upon termination, you will have a 30-day window to export your financial records before they are archived or deleted.

10. Limitation of Liability

To the maximum extent permitted by Latvian Law, SoloHub is not liable for indirect, incidental, or consequential damages, including loss of profits, data loss, or tax penalties resulting from user error. Our total liability for any claim shall not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold SoloHub harmless from any claims, damages, or legal fees arising out of your use of the Services, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of Latvia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Riga, Latvia. If you are a consumer in the EU, you may also submit a complaint via the EU Online Dispute Resolution (ODR) platform.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via the Dashboard or email. Continued use of SoloHub after changes take effect constitutes your acceptance of the new Terms.

14. Contact

For legal inquiries or notices, please contact: info@solohub.live